Over 100 workers in the financial sector undergo emotional intelligence training

Over one hundred participants from various financial institutions in Ghana have been taken through emotional intelligence training.

The training was under an initiative called FIRST+ (Financial Institution Resilience and Strengthening).

FIRST+ works with Ghanaian financial institutions that are ready and committed to scaling Micro Small and Medium Enterprises (MSME) finance, inclusive of youth and women with a focus on the agricultural sector. The initiative makes use of international best-in-class expertise and practices tailored to the Ghanaian context to address challenges that are inhibiting, financial institutions’ ability to increase their lending to micro and small businesses, who will, in turn, create and retain thousands of quality jobs in Ghana. FIRST+ is implemented by CapitalPlus Exchange (CapPlus) in collaboration with the Bank of Ghana and in partnership with the Mastercard Foundation and the Ghana Microfinance Institutions Network (GHAMFIN).

Participants were drawn from the savings and loans companies, credit unions, micro-credit institutions, micro-

finance companies, rural and community banks, financial NGOs, and susu enterprises from all over the country and pieces of training held in the Greater Accra, at Sunlodge Hotel on February 17, 2022, and in Greater Kumasi at True Vein Hotel on February 24, 2022. The training looked at the ‘Role of Emotional Intelligence in Loans Advancing and Recovery’ Some of the participating companies were Sekyedumase rural bank, Juaben Rural Bank, Amansie west rural bank, Agogo Hospital Cooperative Credit Union, KSDA Credit Union, Sinapi Aba Savings and Loans, DAL Micro-credit Enterprise, Golden Foundation Microfnance and OSA micro-credit enterprise to mention but few.

Speaking at the open session held in Accra, Mr. Andrew Muriithi, Director, MSME Finance and Partnership reiterated the rationale behind this capacity building and underscored the need to build resilient financial institutions. The Executive Director of the Ghana Microfinance Institutions Network Mr. Yaw Gyamfi said the main objective of the

training is to strengthen the emotional intelligence capacity of the members of GHAMFIN, so they remain driven and motivated individuals and emotionally intelligent enough to grant good loans and recover judiciously to help build a resilient financial ecosystem. At the closing session in Kumasi, the training and programme director of Ghana Microfinance Institutions Network Mr. Edmund Benjamin Addy lauded the enthusiasm of the participants and urged them to apply what they have learned to loan advancing and recovery to help build resilient financial institutions.

The training was facilitated by the Nation’s first internationally certified emotional intelligence coach, Mr. James Kwesi Addison, of Addison International Center for Emotional Intelligence, a center dedicated to building emotional capital.

Ghana | Atinkaonline.com